1. It is essential to register in order to buy?
No you can also purchase without registering but we always recommend recording to have one historical orders, check in real time the shipment of orders carried out, change the recording data and have the possibility of obtaining discount coupon.
2. Is it possible to cancel an order?
To cancel your order you must send a mail to our customer service requesting the cancellation and refund. Attention, your order may be canceled only if it has not already been shipped.
3. I can monitor the status of the shipment?
It is at the moment of shipment we insert the tracking code and its courier used within the order, in section TRACKING NUMBER
4. What are the time for shipping and delivery?
Orders paid are carefully packaged and delivered to the courier the next business day. The terms of delivery are on average 24/48 hours on the whole national territory with the exception of Sicily, Sardinia and minor islands that can also arrive at 72 hours. The hoods are entrusted with Corriere espresso not (Fercam) that may also employ 3 working days for delivery.
5. Is it possible to make the return?
You have 14 days of time to communicate to us the intention of making the product provided that this has not been used and that the packaging of originates is intact. In order to initiate the procedure made simply send us a mail to Info@costautoricambi.com quoting the order number. You will receive all the indications on how to proceed.
6. And if the product i arrives damaged?
If the product you arrives damaged, contact us immediately (within 48 hours) in order to immediately start a practice of damage to the courier. For more detailed information please consult the page shipping in section INSTRUCTIONS IN DELIVERY at this address: https://www.costautoricambi.com/it/content/8-spedizione
7. Can I pay cash on delivery?
Do not carry cash on delivery. You can order and pay for your products safely via Paypal or bank transfer.
8. I need the invoice, how can I ask?
If you need an invoice please let us know immediately after the order by sending a mail to our customer service or in the notes of the order, indicating the necessary data including the PEC or SDI.
9. Spare parts on your site are used and originals?
We treat only and exclusively new spare parts. All products are aftermarket, of equal quality to the original perfectly adaptable to the cars of destination. We can also offer products of first plant such as Valeo, Marelli and Hella and find it specified in the description of the product. We do not sell spare parts already painted.